Examples

Agent Configuration:
- Name: Support Assistant
- Personality: Professional, helpful, empathetic
- Knowledge: Product docs, FAQs, troubleshooting guides
- Channels: Web widget, SMS

Sample Prompt:
"You are a customer support agent for TechCorp. Help customers 
with product questions, troubleshooting, and account issues. 
If the issue requires human assistance, collect their contact 
info and create a support ticket."

Agent Configuration:
- Name: Booking Assistant
- Integrations: Google Calendar
- Channels: Web, SMS, WhatsApp
- Forms: Contact info collection

Key Features:
- Check real-time availability
- Send confirmation emails
- SMS reminders 24 hours before
- Handle rescheduling/cancellations

Agent Behavior:
1. Greet visitor and offer help
2. Ask qualifying questions
3. Collect contact information
4. Schedule demo call
5. Send follow-up email

Webhook Integration:
POST https://your-crm.com/api/leads
{
  "name": "John Doe",
  "email": "john@company.com",
  "company": "ABC Corp",
  "budget": "$10k-50k",
  "timeline": "Q1 2024"
}

window.linkAIConfig = {
  agentId: 'agent_abc123',
  // Appearance
  bubbleColor: '#1a73e8',
  bubbleTextColor: '#ffffff',
  chatBackgroundColor: '#f8f9fa',
  chatHeaderBackgroundColor: '#1a73e8',
  chatHeaderTextColor: '#ffffff',
  
  // Behavior
  position: 'bottom-right',
  autoOpen: false,
  openDelay: 5000,
  
  // Features
  fileUploadEnabled: true,
  chatHistoryEnabled: true,
  
  // Custom branding
  logoUrl: 'https://yoursite.com/logo.png',
  displayBranding: false
};

Voice Settings:
{
  "voice": "sarah", // ElevenLabs voice ID
  "responseRate": "normal", // rapid, normal, patient
  "silenceTimeout": 3000, // ms before considering silence
  "interruptionThreshold": 500, // ms to detect interruption
  "language": "en-US",
  "accent": "american"
}

Crawler Configuration:
{
  "startUrl": "https://yoursite.com",
  "includePatterns": ["/products/*", "/help/*"],
  "excludePatterns": ["/admin/*", "/login"],
  "maxDepth": 3,
  "maxPages": 100
}

Thanks {customer_name}! I've scheduled your appointment 
for {appointment_date} at {appointment_time}. You'll 
receive a confirmation email at {customer_email}.

// Conversation Started
{
  "event": "conversation.started",
  "agentId": "agent_123",
  "channel": "web",
  "timestamp": "2024-01-15T10:00:00Z"
}
 
// Lead Captured
{
  "event": "lead.captured",
  "data": {
    "name": "Jane Smith",
    "email": "jane@example.com",
    "phone": "+1234567890"
  }
}
 
// Appointment Booked
{
  "event": "appointment.booked",
  "data": {
    "customerEmail": "customer@example.com",
    "dateTime": "2024-01-20T14:00:00Z",
    "service": "Consultation"
  }
}

{
  "primaryLanguage": "en",
  "secondaryLanguage": "es",
  "autoDetect": true,
  "translations": {
    "welcome_en": "Hello! How can I help?",
    "welcome_es": "¡Hola! ¿Cómo puedo ayudarte?"
  }
}

// Form submission action
{
  "trigger": "keyword:schedule",
  "action": "show_booking_form",
  "form": {
    "fields": ["name", "email", "phone", "preferred_date"],
    "submitUrl": "https://your-api.com/bookings"
  }
}