Welcome to Link AI
Link AI is the Agentic Business Suite. Ally builds agents that take action across phone, chat, and social.
Link AI is the Agentic Business Suite. Agents that take action for your business: answering calls, handling DMs, booking appointments, taking orders, and following up on voice and chat, 24/7.
You do not assemble a chatbot from a long form. You describe the job, or paste a website, and Ally builds the agent. Then you review it, talk to it, and turn on Deploy.
Two kinds of agents
Ally is your personal business agent. It lives in the dashboard and on WhatsApp. It knows your workspace (conversations, orders, tickets, contacts, calendar, knowledge, and brand) and it can take action for you. Briefings, follow-ups, images, carousels, decks, invoices. See Ally.
Custom agents are the ones your customers talk to. Each one has a prompt, a knowledge source, actions, and channels. Build a phone agent, an Instagram agent, a booking agent, or a general assistant. One agent can run on every channel you enable.
What agents can do
Agents are not limited to answering FAQs. They can:
- Talk everywhere. Phone, web chat, web calls, WhatsApp, Instagram, Messenger, SMS, Slack, and Outlook. All threads land in one inbox.
- Use your knowledge. Files, crawled pages, and text live in a knowledge source. Train it, assign it, and the agent searches it.
- Take action. Smart Forms, Smart Tickets, Calendar, Orders, email, and web search.
- Connect your stack. Shopify, Stripe, Meta, Outlook, Gmail, Slack, Monday, Zoho, and more.
- Sound like you. The brand kit, voice, and prompt control tone. Optional Agent Vision for images customers send.
Products such as Phone, Reach, Contacts, Ally Docs, Pages, and Workflows sit on top of the same agents, so outbound campaigns, CRM, documents, public chat links, and automations stay in one workspace.
How you start
- Open Agents and click New Agent.
- Tell Ally the use case, paste a website, or tap a template.
- Review the Agent, Brain, Call, Actions, and Deploy tabs.
- Click Talk to your agent, then go Live when it is ready.
No coding. Skip the builder if you want a blank agent and configure it yourself.
Read Key Concepts, then Build Your First Agent.
The Agentic Business Suite
Ally builds the agent
Describe a use case, paste a website, or tap a template. Ally writes the prompt, knowledge, actions, and channels for you.
One agent, every channel
Phone, web chat, web calls, WhatsApp, Instagram, Messenger, SMS, Slack, and Outlook. One inbox for every thread.
Voice that can act
Inbound and web calls with natural voice, recordings, transfers, and the same knowledge and actions as chat.
Products in the suite
Phone, Smart Forms, Smart Tickets, Calendar, Orders, Contacts, Reach, Ally Docs, Pages, and Workflows — on the same agents.
Your stack, connected
Shopify, Stripe, Meta, Outlook, Gmail, Slack, Monday, Zoho, and more. Agents use the tools you already run.
Knowledge that retrieves
Files, crawls, and text in editable sources. Train, assign, and let Ally optimize entries for search.
Run the business from Ally
Briefings, inbox, orders, and on-brand content from the dashboard or WhatsApp — while custom agents handle customers.