Introducing Ally
Meet Ally — your personal business assistant from Link AI. It manages your agents, checks your calendar, searches the web, sends emails, and remembers everything you tell it.
Introducing Ally
Meet Ally — your personal business assistant from Link AI. Ally lives inside your dashboard and knows your entire operation. It manages your agents, checks your calendar, reviews your forms, searches the web, sends emails, and remembers everything you tell it. Think of it as a second brain for your business that's always available and never forgets.
What Is Ally?
Ally is an AI assistant built specifically for business owners and operators. It's not a general-purpose chatbot — it's deeply integrated into your Link AI platform and understands the context of your business.
Where your AI agents handle customer-facing conversations, Ally handles your side. It's the assistant that sits behind the scenes, helping you run things faster without clicking through menus or digging through dashboards.
Ally is available directly in your Link AI dashboard and optionally through WhatsApp, so you can manage your business from anywhere.
What Ally Can Do
Manage Your AI Agents
Ask Ally to list your agents, check their status, create new ones, or update settings. Instead of navigating through pages, just tell Ally what you need.
"How many agents do I have running?"
"Create a new agent called Support Bot for my e-commerce workspace"
"What's the most active agent this week?"
Handle Your Calendar
Ally can check your calendar availability, view upcoming appointments, and give you a rundown of your schedule — all through conversation.
"What appointments do I have today?"
"Am I free Thursday afternoon?"
"Show me this week's bookings"
Review Forms & Submissions
Check on your forms and see who's submitted what without leaving the conversation.
"How many submissions did the contact form get this week?"
"Show me the latest submissions for the intake form"
Manage Support Tickets
Stay on top of customer issues by asking Ally to pull up tickets, filter by status, or give you a summary.
"Any open support tickets?"
"Show me unresolved tickets from this week"
Search Your Contacts
Look up contacts and review their conversation history instantly.
"Find the contact info for Sarah Martinez"
"What was my last conversation with that client from Austin?"
Check Your Subscription & Usage
Know where you stand without visiting the billing page.
"How many messages have I used this month?"
"What plan am I on?"
"Am I close to any usage limits?"
Search the Web
Ally can research anything online — flight prices, competitor info, product specs, industry news — and bring the results back to you in conversation.
"Find me flights from Miami to New York next Friday"
"What are the top CRM tools for small businesses in 2026?"
"Look up the latest pricing for Shopify Plus"
Send Emails
Draft and send emails right from the conversation. No switching tabs.
"Send an email to john@example.com about the project update"
Manage Tasks & Reminders
Ally can track your to-dos and remind you when things are due.
"Remind me to follow up with the design team on Monday"
"What tasks do I have pending?"
"Mark the onboarding task as complete"
Daily Briefings
Ally proactively checks in with you at the start and end of your workday:
Morning briefing — A summary of your day: upcoming appointments, pending tickets, new form submissions, and anything that needs your attention.
End-of-day wrap-up — A recap of what happened: completed bookings, resolved tickets, key metrics, and open items to carry forward.
Briefings are sent during your configured working hours, so they arrive when you're actually working.
Persistent Memory
This is what makes Ally fundamentally different from a typical chatbot. Ally remembers.
Tell Ally something once, and it stays. Preferences, decisions, facts about your business, notes about clients — Ally stores them and uses them in future conversations.
"Remember that our office hours are 9 to 5 Central"
"My preferred name is KD"
"We don't take appointments on Wednesdays"
The next time you ask about scheduling or availability, Ally already knows. No repeating yourself.
Memory is organized into categories — preferences, facts, decisions, people, and to-dos — so Ally retrieves the right context at the right time.
Available on WhatsApp
Ally isn't confined to your dashboard. Connect it to WhatsApp and manage your business from your phone, wherever you are.
Setting Up WhatsApp
- Go to Settings > Link Ally
- Enter your phone number
- Verify with the SMS code
- Set your working hours
- Optionally set a security PIN
- Enable WhatsApp
Security
- PIN protection — After 24 hours of inactivity, Ally requires your 4-digit PIN before responding on WhatsApp
- Working hours — Proactive messages (like briefings) are only sent during your configured hours
- Your number, your data — WhatsApp conversations are tied to your verified phone number and your account only
How Ally Thinks
Ally isn't just answering questions — it's reasoning through your request, deciding which tools to use, and executing multi-step workflows on your behalf.
Ask "How's my business doing today?" and Ally will:
- Check your calendar for today's appointments
- Pull recent form submissions
- Review open support tickets
- Summarize everything in one clear response
It chains actions together naturally, just like a real assistant would. Up to 10 actions per conversation turn means Ally can handle complex requests in a single exchange.
The Ally Personality
Ally is direct and genuinely helpful. It skips the filler, avoids unnecessary pleasantries, and gets to the point. It's opinionated when it has context ("Based on your usage, you might want to upgrade to Growth") and honest when it doesn't ("I don't have access to that — here's what I can tell you").
It's not a customer-facing chatbot trying to be polite. It's your assistant, built to save you time.
Getting Started
Ally is available in your Link AI dashboard. Look for it in the sidebar — click to expand and start a conversation.
First things to try:
- Ask for a daily briefing: "What's happening today?"
- Check your agents: "List all my agents"
- Test web search: "Search for the best project management tools for small teams"
- Save a preference: "Remember that I prefer morning appointments"
- Set a reminder: "Remind me to review the quarterly report on Friday"
Ally learns more about you and your business with every conversation. The more you use it, the more useful it becomes.
Frequently Asked Questions
Is Ally the same as my customer-facing AI agents?
No. Your AI agents handle customer conversations on your website, WhatsApp, or other channels. Ally is your personal assistant — it helps you manage your Link AI platform and your business operations.
Can other team members use Ally?
Ally is tied to your individual user account. Each team member gets their own Ally with their own memory and preferences.
Does Ally have access to my customer conversations?
Ally can look up contacts and their conversation history within your workspace, but it processes this information only when you ask for it.
Is my data safe with Ally?
Ally operates within your existing Link AI account and workspace permissions. Your data stays in your account. WhatsApp conversations are secured with optional PIN protection and are tied to your verified phone number.
Can I clear Ally's memory?
Yes. You can start a new conversation at any time, and you can ask Ally to forget specific things. Persistent memories can be managed through conversation.
What model powers Ally?
Ally runs on state-of-the-art language models optimized for business tasks and tool execution. The underlying model is configured for reliability and speed.
Is Ally available 24/7?
In the dashboard, yes — Ally is always available. On WhatsApp, proactive messages respect your configured working hours, but you can message Ally anytime and get a response.