Billing & Limits

View pricing, manage billing, and access invoices.

Pricing

Base plan pricing is available at https://www.getlinkai.com/pricing. Visit our pricing page to see current plans, features, and pricing details.

Reach is an add-on layered on top of any paid base plan. It is enabled per workspace. See Reach for product details, or review add-on pricing below.

Reach Add-on Pricing

Reach — AI-First Outbound Marketing

Reach is Link AI's outbound campaign module. It lets your agent (Ally) plan, design, and send outbound campaigns across email, WhatsApp, and voice from a single place. Ally drafts every campaign; nothing sends until you approve.

Reach is an add-on layered on top of any paid base plan. It is enabled per workspace.

Plans

All Reach tiers include unlimited campaign creation and sending to your list up to the included monthly email allowance. Beyond the allowance, email is metered at $1.00 per 1,000 emails.

TierPriceContactsIncluded emails / moEmail overage
Reach$19/moUp to 15,00090,000 (6× your list)$1.00 / 1,000
Reach+$49/moUp to 50,000200,000 (4× your list)$1.00 / 1,000
Reach Scale$119/moUp to 150,000450,000 (3× your list)$1.00 / 1,000

Note: The included email allowance is calculated as contacts × send multiplier. The multiplier tapers at higher tiers (6× → 4× → 3×) to keep margins healthy while staying well below Mailchimp at every level.

Typical senders use 3–4× their list per month, so most workspaces stay inside the included allowance.

ADMIN users are granted Reach Scale automatically on their owned workspace (no charge).

Pay-as-you-go Channels

Premium channels are pure usage-based — you only pay for what you send. These are published rates; the in-app channel selector indicates which are live in your workspace.

ChannelRateWhat it is
WhatsApp marketing$0.07 / messageOutbound WhatsApp marketing broadcast
Voice Drop$0.12 / callGenerated message played, then hangs up
Agent Connect$0.30 / minConnects the recipient to a live LiveKit agent
Live Transfer$0.30 / connected transferPlays a message, then transfers on key-press
Email overage$1.00 / 1,000Emails sent beyond the included allowance

How Reach Billing Works

Add-on subscription item Enabling Reach adds a recurring item to your existing Stripe subscription (prorated for the current period). Switching tiers swaps the item with proration.

Email overage is metered A metered Stripe price ($1.00 / 1,000, billed per email and divided by 1,000) rides along with any paid tier. When a send pushes you beyond the included allowance, the overage emails are reported to the Stripe billing meter and appear on your next invoice.

Admin / internal grants are not metered Workspaces granted Reach Scale internally (e.g. ADMIN users) are not charged overage.

Contact cap is enforced at send time If a workspace exceeds its tier's contact ceiling, sends are blocked with an upgrade prompt.

Workspace Billing

Each workspace has its own plan, trial, and payment method. Billing is not shared across workspaces. This means you can have multiple workspaces on different plans, and each workspace is billed separately. Learn more about Workspaces.

Managing Billing

View Billing & Limits

  1. Navigate to Settings > Billing
  2. View your billing and limits details
  3. See your current plan and usage

Payment Methods In Settings > Billing, you can:

  • Add a payment method
  • Update your payment method
  • Set a default payment method

Invoices In Settings > Billing, you can:

  • View your invoices
  • Download invoices
  • Access your billing history

Next Steps

Learn about Reach for outbound campaign features, Workspaces to organize billing across multiple projects, Analytics to understand how your agents are performing, or explore Account Management for account settings and preferences.

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