Account
Account Management
Update your personal profile and business details in Settings, or permanently delete your account.
Your account holds your personal profile and business details. Open Settings to change them. These settings are personal to you and apply across every workspace.
For workspace settings like team members, billing, and the workspace name, see Workspaces.
Account settings
Personal information
In Settings, you can:
- Update your name
- Add or update your profile picture
You can't change your email. Link AI uses third-party login only.
Business information
- Company name
- Business website
- Industry
- Company size
- Timezone
Link AI uses this information to tailor your experience, and it may be used in agent configurations.
Branding
Your workspace's look and voice live in the brand kit: logo, colors, fonts, assets, voice, and email sender details. Ally uses the kit for Pages, Ally Docs, emails, and carousels.
Delete your account
Account deletion is permanent and can't be undone. All your data is deleted. Export anything you need first.
Troubleshooting
I can't access my account
- Make sure you're using the same third-party login method you signed up with.
- Check that your account isn't suspended.
- Contact support.
Settings aren't saving
- Check your internet connection.
- Refresh the page and try again.
- Clear your browser cache.
- Try a different browser.
- Contact support if it still fails.