Google Calendar

Connect Google Calendar so bookings, appointments, and agent-scheduled events land on your calendar, with Google Meet links when you want them.

Connect Google Calendar so Calendar bookings, appointments, and agent-scheduled events land on your Google calendar. Google Meet links can be added automatically.

This is a workspace connection. Gmail and Google Drive are separate integrations.

What you can do

CapabilityWhat it does
Export bookingsNew Link AI appointments appear on the connected Google Calendar.
Google MeetEnable Meet per service so the booking includes a video link.
Conflict detectionExisting Google Calendar events are respected when calculating availability.
Calendar pickerChoose which Google Calendar to sync.
AllyAlly can schedule and surface meetings from the connected calendar.
WorkflowsCreate or cancel Google Calendar events from a workflow.

How to connect

  1. Open Dashboard → Integrations → Google Calendar.
  2. Click Connect.
  3. Choose the Google account and approve calendar access.
  4. You return to Link AI with Google Calendar connected.
  5. In Calendar, choose which Google calendar to sync and which services should add Meet links.

Permissions requested

  • Read and manage Google Calendar events
  • Add Google Meet video links to bookings

Use it with Calendar

  1. Connect Google Calendar.
  2. Open Calendar and select the Google calendar to export to.
  3. On each service that needs a video call, turn on Google Meet.
  4. Enable Calendar on the agent that should book.

Bookings from chat, WhatsApp, Instagram, Messenger, phone, and the public booking page all follow the same availability rules. See Calendar for services, resources, and booking behavior.

Workflows

Requires Google Calendar to be connected.

ActionWhat it does
Create Calendar EventAdd an event with title, time, description, location, and attendees.
Cancel Calendar EventCancel an event using {{calendar_event_id}} from an earlier step.

Outputs: {{calendar_event_id}}, {{calendar_event_url}}.

Troubleshooting

  • Bookings do not show in Google: Confirm Google Calendar is connected (not only Gmail) and the correct calendar is selected in Calendar settings.
  • Availability looks wrong: Busy events on the connected Google calendar block slots. Check that you connected the calendar your team actually uses.
  • No Meet link: Enable Google Meet on the service, then book a new appointment.
  • Workflows cannot create events: Reconnect Google Calendar if Google asks for calendar permission again.

Next steps

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